Privacy Notice

Access // Advise ("we," "us," or "our") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Notice explains how we collect, use, and safeguard your personal information when you visit our website access-advise.com and use our services.

1. Who We Are

Access // Advise is a consultancy service dedicated to legal education, pro bono, and social mobility initiatives. We act as a Data Controller for personal data collected through our website and services.

If you have any questions about this Privacy Notice, you can contact us at:

Email: rosie.hanlon@access-advise.com

2. What Personal Data We Collect

We collect and process the following types of personal data:

2.1 Information You Provide to Us

  • Contact Information (e.g., name, email, phone number, organisation) when you fill out our enquiry form or contact us.

  • Marketing Preferences if you subscribe to newsletters or promotional updates.

2.2 Automatically Collected Information

When you visit our website, certain information is automatically collected via Squarespace’s tracking tools and third-party analytics services, including.

This data helps us understand website performance and improve user experience.

This website collects personal data to power our site analytics, including:

·      Information about your browser, network, and device

·      Web pages you visited prior to coming to this website

·      Your IP address

 

This information may also include details about your use of this website, including:

·      Clicks

·      Internal links

·      Pages visited

·      Scrolling

·      Searches

·      Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

2.3 Form Block Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Microsoft Email, our email provider, for storage and to facilitate a response to your submission.

2.4 Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

·      Information about your browser, network and device

·      Web pages you visited prior to coming to this website

·      Web pages you view while on this website

·      Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

3. How We Use Your Data

We process your personal data for the following purposes, based on our legitimate interests, contractual obligations, legal requirements, or your consent:

  • To respond to enquiries and provide our services

  • To manage and improve our website and user experience

  • To send updates, newsletters, or promotional materials (only if you have opted in)

  • To comply with legal and regulatory obligations

We will only process personal data for the purposes stated above and will not use it in a way that is incompatible with these purposes.

4. Legal Basis for Processing Personal Data (GDPR Compliance)

Under the UK GDPR, we rely on the following legal bases for processing your data:

  • Consent – When you opt into marketing communications or accept cookies.

  • Legitimate Interests – For analytics, website security, and improving our services.

  • Contractual Necessity – When we process personal data to provide services.

  • Legal Obligation – When required to comply with laws or regulatory requirements.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Trusted third-party service providers (e.g., Squarespace, analytics providers) who assist in website hosting, email communication, and performance tracking.

  • Legal or regulatory authorities if required to comply with applicable laws.

Any third parties we engage must comply with GDPR requirements and process your data securely.

6. Cookies and Tracking Technologies

Our website, hosted on Squarespace, uses cookies and similar tracking technologies to improve functionality, analyse site performance, and personalise your experience.

6.1 Types of Cookies We Use

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

·       These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·       These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

7. Your GDPR Rights

As a UK/EU resident, you have the following data protection rights under GDPR:

  • Right to Access – Request a copy of the personal data we hold about you.

  • Right to Rectification – Request corrections to inaccurate or incomplete data.

  • Right to Erasure (Right to be Forgotten) – Request deletion of your personal data.

  • Right to Restrict Processing – Ask us to limit data processing under certain circumstances.

  • Right to Data Portability – Request to transfer your data to another service provider.

  • Right to Object – Object to certain processing activities, including marketing.

  • Right to Withdraw Consent – Withdraw consent at any time for marketing communications or optional cookies.

To exercise these rights, please contact us at rosie.hanlon@access-advise.com. We will respond to your request within one month, as required by GDPR.

8. Data Security and Retention

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

  • We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Notice.

  • We delete or anonymise data once it is no longer needed.

9. Marketing Emails

 

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

 

10. Changes to This Privacy Notice

We may update this Privacy Notice periodically. Any significant changes will be notified on our website. Please check this page regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Notice or your data rights, please contact us at:

Email: rosie.hanlon@access-advise.com

Post: 107 North Road, Ponteland, NE20 9UR



If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

Last Updated: June 2025